Here you can find frequently asked questions our clients ask us.
FAQs
Where is your office located?
Our office is located at 113-25 Queens Blvd, Suite 113, Forest Hills, NY 11375. We are conveniently located near the E train at the Kew Gardens–Union Turnpike station, with additional nearby public transportation options.
What are your operating hours?
We are open from 11 AM to 6 PM, Monday to Saturday. We’re closed on Sunday. Holiday hours may vary, so please call or check our website for specific information on those dates.
How can I schedule a consultation?
Schedule a consultation by calling us at (718) 264-0040. Alternatively, you can email us, text us on WhatsApp, or contact us through the “Contact” form located at the bottom of our home page.
Do you only do in person consultations?
Our office offers in person and virtual consultations. Returning clients are offered near asynchronous tax filing.
Can you assist with prior-year tax returns?
Yes. We assist clients with filing prior-year tax returns and reviewing previous filings when needed. Please contact our office so we can assess your specific situation.
Do you offer electronic filing?
Yes, we offer an array of vegetarian, vegan, and gluten-free options. If you have other dietary requirements, please inform your server, and we’ll do our best to accommodate you.
Can you help if I filed incorrectly in a previous year?
Yes, we can review your prior return and discuss available options if corrections are needed. Please contact our office so we can evaluate your specific situation.
Do you assist self-employed individuals?
Yes. We work with self-employed individuals, independent contractors, and small business owners to prepare and file their tax returns. Please contact our office so we can review your specific situation and help you the best way possible.
Is there parking available?
Metered parking is available on Queens Blvd as well as 76th rd and the surrounding streets.
When will I get my refund?
Refund timing depends on IRS processing and your selected filing method. Electronically filed returns with direct deposit are generally processed faster. Our office offers tax refund tracking, contact us for more. Alternatively, you can check through the IRS website.
What documents should I bring?
Required documents may vary depending on your individual tax situation. When you schedule a consultation, we will provide guidance on what documents will be needed to complete your return accurately.
How much do your services cost?
Yes, we have a parking lot adjacent to the restaurant, and street parking is also available. Valet parking is offered on weekends.
Is my information secure?
Yes. Protecting client information is a top priority at our office. We utilize secure digital systems, controlled access storage, and encrypted electronic communication to safeguard sensitive documents and data.
Do you offer services outside of tax season?
Yes. We provide tax-related assistance year-round, including prior-year filings, amendments, consultations, and business related matters.